Microsoft Outlook Level 2

Course Length

1 Day (Typically 9AM - 4PM with a 1 hour lunch)


Participants should have taken Outlook Level 1 or have equivalent knowledge

Delivery Model

Hands-on, instructor led, group-paced, classroom learning. The pace of class is based on the participants' previous computer experience and class expectations. Questions are welcome and encouraged!

Course Outline

Customize Message Options
Modify Message Settings
Modify Delivery Options
Create a Contact Group
Insert a Hyperlink
Create Quick Steps
Organizing and Locating Messages
Sort Messages
Find Messages Using Instant Search
Organize Messages
Setting Calendar Options
Set Workdays and Time
Display an Additional Time Zone
Set Availability Options
Create Calendar Groups
Managing Tasks
Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks
Sharing Folder Information
Specify Folder Permissions
Access Another User's Folder
Send Calendar Information in an Email Message
Delegate Folder Access to Users

Also Includes

  • Detailed class/reference book
  • Certificate of completion